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WORKSHOP
How to get your message across


Communication, or lack of it, lies behind very many business problems, customer complaints, disputes between colleagues or late projects. A simple misunderstanding can add days to a project or even derail it completely while employees’ morale, commitment and performance is directly influenced by how well their companies communicate with them. Every business will have its own example of the consequences of inadequate communication whether it’s lost customers or a missed investment. At the personal level, good communication skills are vital to successful career progression and good relationships with friends and colleagues.

In a recent review of the skills UK employees already have and what is needed for the future to ensure the competitiveness of UK business, communication skills were ranked the second most important* and many people feel their communication skills could be better. Communication can be difficult. It can be frustrating, worrying, perplexing and time consuming. Making presentations, for example, brings many people out in a cold sweat and writing a report or an important letter can take much longer than necessary. But it needn’t be like this…and we can help.

If you have ever been frustrated by a misunderstanding at home or at work, got the wrong end of the stick in a conversation or wished you could write like the professionals, our one-day, interactive workshop is for you. By the end of the day you will be able to communicate better in writing, on the phone and face to face. You will be able to understand what colleagues and friends REALLY mean by picking up the clues in their body language and you will know how to handle difficult conversations with ease.

Course content
How to use the 10 golden rules of good communication

How to use active listening and questioning techniques

The importance of body language

How to be sure you are using the right type of communication for your message

How to make sure you never feel awkward in a difficult conversation again

The benefits
At the workshop you will hear how you too can become a first class communicator, making you feel more confident about communicating regardless of the situation. You will see how to make presentations that hold the attention of the audience, you will hear about the pitfalls to avoid with e-mails and you will learn practical tips that really work to get your message across.

Book now
Places at the workshop are limited so book today using the attached booking form to make sure you don’t miss out on the opportunity to learn new, essential skills. The registration fee of £275 + VAT (£225 + VAT for the public sector) covers detailed course notes, a guide to good business communication, lunch and all other refreshments and a certificate of course completion. With research showing that poorly written documents cost businesses between £10 and £15 per page, the savings to your business on written communication alone will add up to many times the cost of the seminar when you apply what you will hear at the workshop. If you are not satisfied with your improved communication skills after you have been practising them for just one month, we will refund your registration fee. Guaranteed.

Free bonus
Places at these workshops are limited but book before February 13 and win four weeks’ follow up support from workshop leader and management and communications specialist Hilary Robertson absolutely free. Hilary will provide you with hands-on, practical advice, including critiques of written documents for four weeks after the workshop. And don’t forget, attending this workshop will equip you with the practical skills to communicate in any situation and to understand what others really mean. It will also show you how to save £100s by getting written communication right and comes with a money back guarantee.

Act now to secure your place and win additional support from an expert. Good communication is a valuable and valued skill. By joining this one-day workshop you will quickly learn practical skills that take years to acquire through experience. Our bonus offer alone of four weeks’ continuing, personal support for people who book early is worth more than £1,500 in consultancy fees. An opportunity not to be missed. Book securely online or return the downloadable booking form.
*Leitch Review for HM Treasury, December 2006

Booking
Book securely online with PayPal or download a form and return it to the e-mail address above or by post to:
Double Loop Development, Tigh a' Mhaide, Brig o' Turk, Callander, Perthshire FK17 8HT.

download a booking form for posting

For further information, call Double Loop Developments at 0131 208 2701 or e-mail enquiries@doubleloopdevelopment.co.uk.

How to get your message across
March 12, Glasgow
£275 + VAT

 
How to get your message across
March 12, Glasgow
£225 + VAT – public/voluntary sector rate
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